Privacy Policy
We value your privacy and are committed to protecting the personal information you provide to us. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a lead form, contact us, or use our services.
By using our website or services, you agree to the practices described in this Privacy Policy
1. Information We Collect
Personal Information
Name
Email address
Phone number
Company name
Job title
Billing and payment information
Mailing address
Project Information
Video footage, photographs, and audio recordings
Brand assets (logos, graphics, style guides)
Marketing materials
Scripts and creative briefs
Project feedback and communications
2. How We Use Your Information
We use your information to:
Provide and manage our marketing media services
Communicate about projects and inquiries
Create, edit, and deliver video content
Process payments, invoices and manage ad spend
Improve our website and services
Send marketing communications
Respond to customer support requests
Protect against fraud and unauthorized activity
Comply with legal obligations
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Remember user preferences
Analyze website traffic
Improve user experience
Measure marketing effectiveness
You may control cookies through your browser settings. Disabling cookies may affect certain website functionality.
4. How We Share Information
We do not sell your personal information.
We may share information with:
Trusted service providers who assist in operating our business
Payment processors
Cloud storage providers
Video hosting platforms
Analytics providers
Marketing and email service providers
Government authorities when required by law
These third parties are only permitted to use your information as necessary to perform services on our behalf.
5. Client Content
You retain ownership of the content you provide unless otherwise stated in a written agreement.
We may retain copies of project files for backup, portfolio, or archival purposes unless our agreement specifies otherwise or you request deletion where legally permissible.
If we wish to use completed work in our portfolio, website, or promotional materials, we will do so in accordance with our client agreement or after obtaining any necessary permissions.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only as long as necessary to:
Deliver our services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce agreements
When information is no longer required, we will securely delete or anonymize it where appropriate.